Terms of Service

Effective date: 16 July 2026 · Version 2

These Terms of Service (the “Terms”) form a binding agreement between you and LOFT PRESS LTD (“LoftPress”, “we”, “us”, “our”), a private limited company registered in England and Wales under company number 16676296, with its registered office at Unit 501 Leroy House, 434-436 Essex Road, London, England, N1 3FY. By creating an account, subscribing to a plan or otherwise using the LoftPress API platform available at loftpress.shop (the “Service”), you agree to these Terms.

If you do not agree, do not use the Service.

1. Who we are and what we offer

LoftPress operates a first-party API platform: developer and data services designed, built, hosted and supported by LOFT PRESS LTD. Data is delivered from public, open or licensed sources through LoftPress infrastructure; underlying rights in third-party data remain with the respective rights holders.

At the effective date of these Terms the following products are available:

2. Eligibility and accounts

You must be at least 18 years old and legally able to enter into a contract. You must give accurate registration information, keep it up to date, and keep your credentials, API keys and personal access tokens confidential. You are responsible for all activity that occurs under your account and keys until you notify us of a compromise at support@loftpress.shop.

3. Plans, pricing and credits

Plans. Every API is offered in three tiers:

• Trial — free monthly quota, one API key, community support.
• Pro — USD 200 per month, 100,000 monthly requests, up to 5 API keys, standard support and a 99.9% uptime SLA (see § 8).
• Enterprise — USD 500 per month, higher limits, priority support and an SLA agreed on request.

Billing cycle. Paid plans renew every month unless cancelled. All prices are shown in US dollars. Applicable taxes and any local charges are calculated and displayed by Creem at checkout.

Credits (manual USD top-up). In addition to plan quota you can buy prepaid credits. The USD-to-credits conversion rate and any bonus is shown before purchase. Credits are non-transferable, have no cash value and are usable only inside your LoftPress account. Credits do not silently expire; expiry, if any, is disclosed for the specific credit pack before you buy it.

Overage. If usage exceeds your plan quota, further requests are served from your available credits or, at your option, by upgrading the plan.

4. Payments — Creem as Merchant of Record

Payments on LoftPress are processed by Creem (Armitage Labs OÜ), which acts as our Merchant of Record and contracting seller of record for the checkout transaction. Creem collects payment, issues the invoice and calculates, charges and remits applicable indirect taxes (VAT/sales tax).

Your LOFT PRESS LTD relationship is separate. LOFT PRESS LTD remains solely responsible for: providing access to the API platform, the technical service itself, product descriptions, eligibility and provider licences, technical support, product-level compliance and the initial review of any refund request.

At checkout you will see clear links to Creem’s Buyer Terms and Privacy Notice; those documents govern the payment transaction only and do not replace these Terms or our Privacy Policy for your relationship with LOFT PRESS LTD.

5. Subscriptions, cancellation and refunds

Auto-renewal. Paid subscriptions renew automatically at the end of each billing period. You can cancel at any time from the customer portal (delivered by Creem) or by writing to support@loftpress.shop; cancellation takes effect at the end of the then-current billing period unless the law requires otherwise. We confirm cancellations by email.

Consumer statutory rights. Nothing in these Terms limits mandatory rights you have as a consumer. Where you buy as a consumer under UK law you may have a 14-day right to cancel an online purchase. If digital services begin immediately at your express request, we may charge a proportionate amount for the service actually supplied up to the moment you told us you wanted to cancel — we never charge more than that. Statutory rights concerning digital-content and digital-service quality (satisfactory quality, description, fitness for purpose and reasonable remedies) are preserved in full.

Refund process. Refund requests must be sent to support@loftpress.shop. We respond within 3 business days. Where a refund is due, it is processed only through Creem; certain refund categories (for example duplicate charges, chargebacks, fraud handling or refunds that Creem is legally required to make) may be handled directly by Creem.

6. Acceptable use, API keys and quotas

You will use the Service only for lawful purposes and in line with our Acceptable Use Policy. Each API key is confidential and is issued for internal use by your organisation only. Do not sell, sublicense, share or otherwise transfer API keys. Requests are metered and rate-limited per plan; abusive patterns or attempts to circumvent quotas can lead to throttling, suspension or termination.

7. Service availability, maintenance and status

We work to keep the Service available and publish incidents on our Status page. We do not, however, promise uninterrupted or error-free service. Planned maintenance is announced in advance where practicable. Enterprise-level SLAs, if any, apply only when separately agreed in writing.

8. Data-source limitations

LoftPress APIs return reference and informational data. Nothing served through the Service is financial, tax, legal, medical or investment advice. You must independently verify any output before using it for a decision that has real-world consequences (payment amounts, transfers, holiday-critical scheduling, compliance filings, and so on). Public-holiday and FX data are derived from public and licensed sources and may be revised by the upstream authority at any time.

9. Intellectual property

LoftPress owns and retains all rights in the LoftPress code, brand, documentation and gateway. Rights in underlying public/licensed data sets remain with their respective rights holders. We grant you a non-exclusive, revocable, non-transferable licence to access and use the Service for your permitted business purposes, subject to these Terms.

10. Your content and feedback

You retain ownership of any content you submit to the Service. You grant us a limited, non-exclusive licence to host and process that content strictly to provide the Service to you and to keep it secure. If you send us feedback or suggestions, you allow us to use them without any obligation to you.

11. Suspension and termination

We may suspend or terminate access if you materially breach these Terms, abuse the Service, put security at risk, fail to pay after reasonable notice, or where we are required to by law. Where practicable we will give you notice and a chance to remedy the issue before suspending. On termination you must stop using the Service and destroy any API keys.

12. Limitation of liability

We do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, wilful misconduct, or any consumer statutory right that cannot be waived.

Consumers. Your statutory rights are preserved. For any loss not caught by the paragraph above, our liability is limited to the loss that was reasonably foreseeable to both of us when you entered into these Terms.

Business users. To the maximum extent permitted by law, our aggregate liability arising out of or in connection with the Service in any twelve-month period is limited to the fees paid by you to LOFT PRESS LTD during that period. We are not liable for indirect or consequential loss, loss of profits, revenue, goodwill or data. This paragraph does not apply where the applicable law does not allow such a limit.

13. Indemnity (business users only)

If you use the Service as a business, you will indemnify LOFT PRESS LTD against third-party claims and reasonable costs arising from your unlawful use of the Service or your infringement of third-party rights through your use of the Service. This clause does not apply to consumers.

14. Changes to these Terms

We may update these Terms to reflect changes to the Service, legal changes or operational needs. For material changes we will give reasonable advance notice by email and in-app. Superseded versions are archived and each version carries a version number and effective date. Continued use of the Service after the effective date means you accept the new version; if you do not accept, you can cancel before the effective date.

15. Governing law and disputes

These Terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident elsewhere, mandatory protections of the law of your country of residence continue to apply.

16. Contact and complaints

For any question, complaint or notice under these Terms please write to:

• LOFT PRESS LTD, Unit 501 Leroy House, 434-436 Essex Road, London, England, N1 3FY
• Email: support@loftpress.shop (support, billing/refund, legal notice)
• Response window: within 3 business days during Monday to Friday, 09:00–17:00 UK time

Company registered in England and Wales under number 16676296.